Latest Responses

By Steve Lucas

September 6, 2016, 8:58 am

Error when opening forums

When I click on the icons at the bottom left I get the following error.
Unhandled exception has occurred in your application. Is this a bug?

error message hsmadvisorJPG.JPG

cant leave messages here
Pages:(1) [1]

Eldar Gerfanov

September 6, 2016, 10:30 am


Are you running the latest version?
I am not getting this error on my computers.....


Steve Lucas

September 7, 2016, 10:15 am

I am running V1.402. I believe that is the latest version.


error details error details.JPG

Eldar Gerfanov

September 8, 2016, 4:36 pm


The latest update is 1.404 but I do not think it will help you because I did not change anything in regards to those icons for a while now.

I will look deeper into that. But so far both the old and the new versions work just fine on all of my computers.....

Thank you for your time.


Steve Lucas

September 9, 2016, 8:05 am

Thanks Eldar,
It's not really a problem for me. If you hit the continue button on the error message the HSMadvisor works fine, I can't access the support forums or anything using the bottom icons. I have to open my browser and go to HSMadivsor to look at the help and forums.

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