Latest Responses
Username:
Password:
avatar

By Atomkinder

February 18, 2021, 1:56 pm

Floating License

Not sure if this is intended behavior but my floating license seems to be considered active on only one PC even when that PC is turned off, and that seems like a bug.

Answers:

Pages:(1) [1]
avatar

Eldar Gerfanov

February 18, 2021, 2:07 pm

Can you attach a screenshot?

avatar

Atomkinder

February 18, 2021, 2:20 pm

I will when it hits again (takes some time to sync and kick me into Trial mode).

avatar

Eldar Gerfanov

February 18, 2021, 2:28 pm

One way this could happen is if you stop using HSMAdvisor on one PC and then start using it on another PC less than 10 minutes later.

This causes the "Seat is Busy" error.

In my logs I see that happen last time on February 1st

Please confirm this is what is happening.

avatar

Atomkinder

February 18, 2021, 2:33 pm

Seems to happen when I change materials.User Posted Image

avatar

Atomkinder

February 18, 2021, 2:33 pm

Quote:
One way this could happen is if you stop using HSMAdvisor on one PC and then start using it on another PC less than 10 minutes later.

This causes the "Seat is Busy" error.

In my logs I see that happen last time on February 1st

Please confirm this is what is happening.


Oh no, it's many hours in between uses. I haven't used it on the other computer since the 16th in this case.

avatar

Atomkinder

February 18, 2021, 2:53 pm

Last photo didn't seem to paste properly.

HSMA.JPG HSMA.JPG
avatar

Eldar Gerfanov

February 18, 2021, 3:01 pm
Updated by: Eldar GerfanovMarch 9, 2021, 5:46 am

Can you try to click "automatic registration"?

Does it clear the issue?

Also please email me the credentials you are using. It seems you have several licenses. I wonder if that is the issue.

avatar

Atomkinder

February 18, 2021, 3:07 pm

That does fix it! Seems a little unintuitive as my assumption is I am already registered :-P

I will note this for the future!

avatar

Atomkinder

February 18, 2021, 3:09 pm

Quote:

Also please email me the credentials you are using. It seems you have several licenses. I wonder if that is the issue.


Sort of correct. The registration associated with my forum login email is not the one attached to this license issue. I will send you an email via that license email in an hour or so.

Answers:

cant leave messages here

© 2009-2018 Eldar Gerfanov. All Rights Reserved.
© 2009 Eldar Gerfanov. Materials on this site are presented as is and are mostly for educational use.

You may freely reproduce information presented herein without any consent from me, provided you include link to this site.
In case when i am not the copyright holder, you may want to contact proper owner of material. Anyway, they are freely available on the Internet.
If you hold the copyright right for any of the materials on this site and want them removed, please contact me here