By Steve Lucas
Updated by: October 10, 2017, 7:47 pm
Unhandled exception [FIXED]
Eldar, Upgraded from version 1.514 to 1.515 and I get an unhandled exception. uninstalled version 1.515 and re installed version 1.514 and HSMAdvisor worked again. There might be something wrong with the installer or the program itself? If I say continue in the exception message it says loading but just sits there and does nothing.
Eldar Gerfanov (Admin)
Hi, Could you try to install the 1.515 again and send me the detailed information (click on Details button) when the exception happens? Because i can not replicate the issue. Must have something to do with your particular configuration. Thank you!
Steve Lucas
Eldar, I deleted the download of version 1.515 and re downloaded it. I then reloaded the 1.515 version and got the same unhandled exception. I cut and pasted the error message into a text file for you to see. As far as I know everything on my computer is up to date. Thank you for the great support of this product!! Steve
gulch
I'm getting the same error, just updated to the latest version.
Eldar Gerfanov (Admin)
Guys, did you get my emails?
gulch
gulch
I just checked. My contact info is still the same.
Eldar Gerfanov (Admin)
Updated by: Eldar Gerfanov (Admin)October 6, 2017, 7:12 am
Steve Lucas
Eldar, downloaded the zip file above and ran it.
Eldar Gerfanov (Admin)
Updated by: Eldar Gerfanov (Admin)October 6, 2017, 7:13 am
AHA! Now i know where the issue is! Thank you. It is strange that i did not get this issue on on any of my computers..... I will release an update before Monday. Again thank you, everybody for swift reporting! :ernaehrung004:
gulch
Thanks for the support Eldar!
Eldar Gerfanov (Admin)
Still can't figure out what is wrong... Can you email me your tool library file?
Steve Lucas
Eldar, Tried version1.516 this morning with the same results. Unhandled exception so I the emailed you my database. hope it helps with the dignosis of the problem. Steve
Eldar Gerfanov (Admin)
Updated by: Eldar Gerfanov (Admin)October 9, 2017, 2:51 pm
I am looking it at right now. Thanks! EDIT: Thank you for help, guys. Thank to your feedback i finally pinned the issue! Please download the update!