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By Steve Lucas

October 3, 2017, 9:11 am
Updated by: October 10, 2017, 7:47 pm

Unhandled exception [FIXED]

Eldar, Upgraded from version 1.514 to 1.515 and I get an unhandled exception. uninstalled version 1.515 and re installed version 1.514 and HSMAdvisor worked again. There might be something wrong with the installer or the program itself? If I say continue in the exception message it says loading but just sits there and does nothing.

unhandled exception.png unhandled exception.png

Answers:
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Eldar Gerfanov (Admin)

October 3, 2017, 10:18 am

Hi, Could you try to install the 1.515 again and send me the detailed information (click on Details button) when the exception happens? Because i can not replicate the issue. Must have something to do with your particular configuration. Thank you!

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Steve Lucas

October 4, 2017, 6:13 am

Eldar, I deleted the download of version 1.515 and re downloaded it. I then reloaded the 1.515 version and got the same unhandled exception. I cut and pasted the error message into a text file for you to see. As far as I know everything on my computer is up to date. Thank you for the great support of this product!! Steve

unhandled exception error code.txt unhandled exception error code.txt Size:0 MB
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gulch

October 5, 2017, 7:56 am

I'm getting the same error, just updated to the latest version.

Code
See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.NullReferenceException: Object reference not set to an instance of an object. at ??? ??????.??? ??????.??? ??????(Object ) at ??? ??????.??? ??????.??? ?????(Boolean ) at ??? ??????.??? ??????.??? ?????(Boolean ) at ??? ??????.??? ??????.??? ?????(Object , EventArgs ) at System.EventHandler.Invoke(Object sender, EventArgs e) at System.Windows.Forms.Form.OnLoad(EventArgs e) at System.Windows.Forms.Form.OnCreateControl() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl() at System.Windows.Forms.Control.WmShowWindow(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Form.WmShowWindow(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ************** Loaded Assemblies ************** mscorlib Assembly Version: 4.0.0.0 Win32 Version: 4.7.2110.0 built by: NET47REL1LAST CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll ---------------------------------------- HSMAdvisor Assembly Version: 1.2.0.0 Win32 Version: 1.2.0.0 CodeBase: file:///C:/Program%20Files%20(x86)/HSMAdvisor/HSMAdvisor.exe ---------------------------------------- System Assembly Version: 4.0.0.0 Win32 Version: 4.7.2110.0 built by: NET47REL1LAST CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- Microsoft.VisualBasic Assembly Version: 10.0.0.0 Win32 Version: 14.7.2046.0 built by: NET47REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll ---------------------------------------- System.Core Assembly Version: 4.0.0.0 Win32 Version: 4.7.2102.0 built by: NET47REL1LAST CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll ---------------------------------------- System.Windows.Forms Assembly Version: 4.0.0.0 Win32 Version: 4.7.2110.0 built by: NET47REL1LAST CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll ---------------------------------------- System.Drawing Assembly Version: 4.0.0.0 Win32 Version: 4.7.2046.0 built by: NET47REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll ---------------------------------------- System.Configuration Assembly Version: 4.0.0.0 Win32 Version: 4.7.2046.0 built by: NET47REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll ---------------------------------------- System.Xml Assembly Version: 4.0.0.0 Win32 Version: 4.7.2102.0 built by: NET47REL1LAST CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- 91af085e-ed42-4ced-9e8d-0789fcc6d23f Assembly Version: 1.0.0.0 Win32 Version: 1.2.0.0 CodeBase: file:///C:/Program%20Files%20(x86)/HSMAdvisor/HSMAdvisor.exe ---------------------------------------- System.Management Assembly Version: 4.0.0.0 Win32 Version: 4.7.2102.0 built by: NET47REL1LAST CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll ---------------------------------------- System.Runtime.Remoting Assembly Version: 4.0.0.0 Win32 Version: 4.7.2114.0 built by: NET47REL1LAST CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Remoting/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll ---------------------------------------- System.Data Assembly Version: 4.0.0.0 Win32 Version: 4.7.2102.0 built by: NET47REL1LAST CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll ---------------------------------------- System.Numerics Assembly Version: 4.0.0.0 Win32 Version: 4.7.2046.0 built by: NET47REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll ---------------------------------------- Accessibility Assembly Version: 4.0.0.0 Win32 Version: 4.7.2046.0 built by: NET47REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll ---------------------------------------- ************** JIT Debugging ************** To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled. For example: <configuration> <system.windows.forms jitDebugging="true" /> </configuration> When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box.
:blink:

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Eldar Gerfanov (Admin)

October 5, 2017, 12:52 pm

Guys, did you get my emails?

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gulch

October 5, 2017, 2:41 pm

Quote:&QUOT;ADMIN&QUOT;
Guys, did you get my emails?
I did not. I'll double check my contact info to see if it is still the same.

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gulch

October 5, 2017, 2:43 pm

I just checked. My contact info is still the same.

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Eldar Gerfanov (Admin)

October 5, 2017, 4:08 pm
Updated by: Eldar Gerfanov (Admin)October 6, 2017, 7:12 am

Quote:&QUOT;GULCH&QUOT;
I just checked. My contact info is still the same.
Damn Google must be blocking the zipped file.... Any way here it is: Could you try to unpack this ZIP into (for example) your "My Documents\test" and try to run it? It should give the exact place where the error occurs. Then just send me the same extended error output. Would be a huge help form you. Thank you! Edit: feedback received and file removed.

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Steve Lucas

October 6, 2017, 6:16 am

Eldar, downloaded the zip file above and ran it.

unhandled exception from zip file.txt unhandled exception from zip file.txt Size:0 MB
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Eldar Gerfanov (Admin)

October 6, 2017, 7:11 am
Updated by: Eldar Gerfanov (Admin)October 6, 2017, 7:13 am

AHA! Now i know where the issue is! Thank you. It is strange that i did not get this issue on on any of my computers..... I will release an update before Monday. Again thank you, everybody for swift reporting! :ernaehrung004:

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gulch

October 6, 2017, 1:47 pm

Thanks for the support Eldar!

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Eldar Gerfanov (Admin)

October 6, 2017, 9:26 pm

Still can't figure out what is wrong... Can you email me your tool library file?

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Steve Lucas

October 9, 2017, 10:32 am

Eldar, Tried version1.516 this morning with the same results. Unhandled exception so I the emailed you my database. hope it helps with the dignosis of the problem. Steve

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Eldar Gerfanov (Admin)

October 9, 2017, 12:44 pm
Updated by: Eldar Gerfanov (Admin)October 9, 2017, 2:51 pm

I am looking it at right now. Thanks! EDIT: Thank you for help, guys. Thank to your feedback i finally pinned the issue! Please download the update!

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