Updated by: Eldar Gerfanov February 5, 2016, 9:30 pm
Own Tools are gone [FIXED]
I need some help with my user tool database. We own a 3 year floating licence and now after I installed the software on a second computer in the network I wanted to change my user tool database to a network based copy.
- I created a new folder on one of our servers in the network (available read/write to all network users)
- After that I copied the xml file named user_tool_lib.tooldb.xml to the new location and tried to link the software to this file via Settings>Load Tool Database> in the dialog I choose the file in the network folder
- I opened the software again and all my personal tools have gone from the dialog it seems that the link to the network database is not working.
- If I try to open the user_tool_lib.tooldb.xml all I can see are cryptic symbols. In my Roaming/HSMAdvisor Folder I can see a file named user_tool_lib.xml which I can open (from what I can see my missing tool data is in there)
What do I have to do to get my data back and how do I set the software up to use the network version of the tool database?